Platform laborers play an indispensable yet hidden role in building and sustaining AI systems. Drawing on an eight-month ethnography of Bangladesh's platform labor industry and inspired by Gray and Suri, we conceptualize Ghostcrafting AI to describe how workers materially enable AI while remaining invisible or erased from recognition. Workers pursue platform labor as a path to prestige and mobility but sustain themselves through resourceful, situated learning - renting cyber-cafe computers, copying gig templates, following tutorials in unfamiliar languages, and relying on peer networks. At the same time, they face exploitative wages, unreliable payments, biased algorithms, and governance structures that make their labor precarious and invisible. To cope, they develop tactical repertoires such as identity masking, bypassing platform fees, and pirated tools. These practices reveal both AI's dependency on ghostcrafted labor and the urgent need for design, policy, and governance interventions that ensure fairness, recognition, and sustainability in platform futures.
翻译:平台劳动者在构建和维持人工智能系统中扮演着不可或缺却常被忽视的角色。基于对孟加拉国平台劳动行业为期八个月的民族志研究,并受格雷和苏里的理论启发,我们提出“幽灵制造人工智能”这一概念,用以描述劳动者如何实质性地促成人工智能的发展,却始终处于隐形或被抹除认可的状态。劳动者将平台劳动视为获取声望和社会流动的途径,但通过因地制宜的创造性学习维持生计——包括租用网吧计算机、复制零工模板、跟随陌生语言教程学习,以及依赖同行网络。与此同时,他们面临着剥削性工资、不可靠的支付、带有偏见的算法以及使其劳动变得不稳定且不可见的治理结构。为应对困境,他们发展出身份伪装、绕过平台费用、使用盗版工具等策略性实践。这些实践既揭示了人工智能对幽灵制造劳动的依赖性,也凸显了在设计、政策与治理层面进行干预的迫切性,以确保平台未来发展的公平性、劳动者认可度与可持续性。