The digital transformation leads to fundamental change in organizational structures. To be able to apply new technologies not only selectively, processes in companies must be revised and functional units must be viewed holistically, especially with regard to interfaces. Target-oriented management decisions are made, among other things, on the basis of risk management and compliance in combination with the internal control system as governance functions. The effectiveness and efficiency of these functions is decisive to follow guidelines and regulatory requirements as well as for the evaluation of alternative options for acting with regard to activities of companies. GRC (Governance, Risk and Compliance) means an integrated governance-approach, in which the mentioned governance functions are interlinked and not separated from each other. Methods of artificial intelligence represents an important technology of digital transformation. This technology, which offers a broad range of methods such as machine learning, artificial neural networks, natural language processing or deep learning, offers a lot of possible applications in many business areas from purchasing to production or customer service. Artificial intelligence is also being used in GRC, for example for processing and analysis of unstructured data sets. This study contains the results of a survey conducted in 2021 to identify and analyze the potential applications of artificial intelligence in GRC.
翻译:为了不仅有选择地应用新技术,公司的程序必须加以修改,职能单位必须整体地看待,特别是在接口方面; 除其他外,在风险管理和遵守以及作为治理职能的内部控制制度的基础上,作出面向目标的管理决定; 这些职能的效力和效率对于遵守准则和规章要求以及评价公司活动的其他行动选择至关重要; GRC(治理、风险和合规)意味着一种综合治理办法,其中提到的治理职能相互关联,而不是相互分离; 人工智能方法是数字转换的重要技术; 这一技术提供了范围广泛的方法,例如机器学习、人工神经网络、自然语言处理或深层学习,在许多商业领域提供了从采购到生产或客户服务等许多可能的应用; GRC也正在使用人工智能,例如用于处理和分析未结构化的数据集。