任务能见度对知识共享激励的三阶调节机制研究

项目名称： 任务能见度对知识共享激励的三阶调节机制研究

项目编号： No.71201155

项目类型： 青年科学基金项目

立项/批准年度： 2013

项目学科： 管理科学与工程

项目作者： 张兮

作者单位： 天津大学

项目金额： 22万元

中文摘要： 随着知识管理系统的大量应用，企业对知识共享激励愈加重视，此时须考虑激励与技术环境的匹配问题。在信息技术环境下，由于存在社会惰性，知识共享激励易产生负向效应，这对传统组织理论构成挑战。现有研究偏重激励与交换意识的二阶交互，但社会惰性理论认为激励动机是任务能见度、激励、交换意识三个变量的乘积，而现有研究还未涉及三阶交互。 本研究基于社会惰性理论，将三阶交互纳入知识共享框架，使得知识共享激励的效率最优化。研究内容包括两个模块，第一，研究任务能见度、交换意识、知识共享激励的三阶交互机制，从个体层和团队层进行定量检验；第二，将知识管理技术分为三类，探索对任务能见度中六个子维度的影响，以激励效率最优为目标，制定知识管理系统的优化策略。 通过本课题，不仅在理论方法上将促进知识共享激励的前沿研究，而且对改善企业管理机制、提高工作效率有重要意义。

中文关键词： 任务能见度；知识共享；激励；三阶交互；

英文摘要： As wide adoption of knowledge management systems for facilitating knowledge sharing occurs, there is a critical problem of how to ensure the reward-task fit. In the IT environment where tasks may be invisible, knowledge workers may have a high social loafing tendency, and prior studies have found that the reward-knowledge sharing relationship may be negative, inconsistent with research in the traditional organizations. Based on the CEM model, employee's incentive motivation on collective effort is a 3-way variance: task visibility, reward, and exchange ideology. Prior studies just considered the main effect and 2-way interaction effects of reward, but 3-way interactions include task visibility. Based on social loafing theory, this study will consider task visibility in the knowledge sharing-reward framework and consider which IT functions impact task visibility. First, this study will examine the 3-way interactions of task visibility, exchange ideology and reward, and test a model with two level data (invidiual and team-based task visibility). Then, we will classify knowledge management technologies into 3 functions, and investigate how these IT functions impact on 6 sub-dimensions of task visibility using semi-structured interviews. This study may have implications for enterprises in designing effective reward

英文关键词： Task Visibility；Knowledge Sharing；Reward；3 way interaction；