With generative AI emerging as a general-purpose technology, understanding its economic effects is among society's most pressing questions. Existing studies of AI impact have largely relied on predictions of AI capabilities or focused narrowly on individual firms. Drawing instead on real-world AI usage, we analyze a dataset of 200k anonymized conversations with Microsoft Bing Copilot to measure AI applicability to occupations. We use an LLM-based pipeline to classify the O*NET work activities assisted or performed by AI in each conversation. We find that the most common and successful AI-assisted work activities involve information work--the creation, processing, and communication of information. At the occupation level, we find widespread AI applicability cutting across sectors, as most occupations have information work components. Our methodology also allows us to predict which occupations are more likely to delegate tasks to AI and which are more likely to use AI to assist existing workflows.
翻译:随着生成式AI作为通用技术兴起,理解其经济影响成为社会最紧迫的问题之一。现有关于AI影响的研究主要依赖对AI能力的预测或局限于单个企业。本研究基于真实世界的AI使用情况,分析包含20万条与微软必应Copilot匿名对话的数据集,以衡量AI对职业的适用性。我们采用基于LLM的流程对每次对话中AI辅助或执行的O*NET工作活动进行分类。研究发现,最常见且最成功的AI辅助工作活动涉及信息工作——即信息的创建、处理和传递。在职业层面,我们发现AI适用性广泛跨越各行业,因为大多数职业都包含信息工作成分。我们的方法还能预测哪些职业更可能将任务委托给AI,哪些职业更可能使用AI辅助现有工作流程。