Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They, however, ignore the problem that there is a gap between how systems and customers perceive the relevance of items. Without explanations, users may not understand why product search engines retrieve certain items for them, which consequentially leads to imperfect user experience and suboptimal system performance in practice. In this work, we tackle this problem by constructing explainable retrieval models for product search. Specifically, we propose to model the "search and purchase" behavior as a dynamic relation between users and items, and create a dynamic knowledge graph based on both the multi-relational product data and the context of the search session. Ranking is conducted based on the relationship between users and items in the latent space, and explanations are generated with logic inferences and entity soft matching on the knowledge graph. Empirical experiments show that our model, which we refer to as the Dynamic Relation Embedding Model (DREM), significantly outperforms the state-of-the-art baselines and has the ability to produce reasonable explanations for search results.
Event series, such as the Wimbledon Championships and the US presidential elections, represent important happenings in key societal areas including sports, culture and politics. However, semantic reference sources, such as Wikidata, DBpedia and EventKG knowledge graphs, provide only an incomplete event series representation. In this paper we target the problem of event series completion in a knowledge graph. We address two tasks: 1) prediction of sub-event relations, and 2) inference of real-world events that happened as a part of event series and are missing in the knowledge graph. To address these problems, our proposed supervised HapPenIng approach leverages structural features of event series. HapPenIng does not require any external knowledge - the characteristics making it unique in the context of event inference. Our experimental evaluation demonstrates that HapPenIng outperforms the baselines by 44 and 52 percentage points in terms of precision for the sub-event prediction and the inference tasks, correspondingly.